Privacy Policy for Ignite Endurance

Last updated: 6th Dec 2025

Welcome to Ignite Endurance (“we”, “our”, “us”).
 Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.igniteendurance.ae, engage with our coaching services, join our programs, or interact with our content.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide, including:

```
Name
```
```
Email address
```
```
Phone number
```
```
Location (city/country)
```

Payment details (processed securely through third-party providers)

Health or training information you share for coaching purposes

1.2 Automatically Collected Data

When you use our website, we may automatically collect:

```
IP address
```
```
Device type and browser
```
```
Pages visited
```
```
Time spent on site
```

Cookies and tracking data (see Section 7)

1.3 Coaching & Performance Data

When you join a program, we may request or collect:

```
Training history
```
```
Athletic metrics
```

Lifestyle information affecting performance

```
Feedback, surveys, or forms
```

This information is used strictly for coaching, analysis, and program optimisation.

2. How We Use Your Information

Ignite Endurance collects data to:

Deliver coaching, training, and educational services

Communicate with you (email updates, program info, support)

```
Process payments securely
```

Improve website performance and user experience

Customise content based on your preferences

```
Provide customer service
```

Analyse engagement for marketing and performance metrics

```
Comply with UAE laws and regulations
```

We never sell your personal data to third parties.

3. Legal Basis for Processing (UAE & International Compliance)

Depending on the context, we may process your information under one or more of the following bases:

```
Consent (you voluntarily give us data)
```

Performance of a contract (coaching agreements, program access)

Legitimate interest (improving services, protecting our business)

Compliance with legal obligations under the UAE Personal Data Protection Law (PDPL)

4. How We Store & Protect Your Data

We take reasonable and appropriate measures to secure your personal information, including:

Secure servers and encrypted payment solutions

```
Restricted internal access
```
```
Regular website security monitoring
```
```
Data minimisation and retention limits
```

While no online system is 100% secure, we work to protect your information using industry best practices.

5. Sharing Your Information

We may share your information only with:

5.1 Service Providers

Third parties that help us run our business, including:

```
Payment processors (Stripe etc.)
```
```
Email marketing platforms
```
```
Website hosting providers
```

Analytics tools (e.g., Google Analytics)

These providers are required to protect your data and only use it to perform specific services.

5.2 Legal Requirements

We may disclose information if required to comply with UAE laws or to protect our rights.

We do not sell or rent your personal data.

6. International Data Transfers

Because we operate online, your data may be processed outside the UAE.
 We ensure all transfers follow applicable data protection standards, including GDPR-aligned safeguards where relevant.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

```
Improve site functionality
```
```
Analyse traffic
```
```
Personalise content
```
```
Track conversions and user behaviour
```

You can control cookie settings through your browser preferences.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal data we hold about you

```
Request corrections
```
```
Request deletion of your data
```
```
Withdraw consent
```
```
Object to certain types of processing
```
```
Request data portability
```

To exercise any of these rights, email us at:
 info@igniteendurance.ae

9. Email Communications

By subscribing or joining our programs, you may receive:

```
Coaching-related updates
```
```
Educational content
```
```
Marketing or promotional emails
```

You may unsubscribe at any time by clicking the unsubscribe link in any email.

10. Third-Party Links

Our website may link to external sites.
 We are not responsible for their content or privacy practices.

11. Data Retention

We retain personal information only for as long as necessary to:

```
Provide services
```
```
Comply with legal obligations
```
```
Resolve disputes
```
```
Support business operations
```

Training data may be retained for coaching history unless you request its deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
 Any changes will be posted here with an updated “Last updated” date.

13. Contact Us

For questions, concerns, or data requests, contact us at:

Ignite Endurance
 Email: info@igniteendurance.ae
 Website: www.igniteendurance.ae

Privacy Policy for Ignite Endurance

IGNITE Endurance

Location

Contact